FAQ

Welcome!

We are happy to announce this newly rebuilt version of EddiePenney.com! This has been in development for a while and we have been working to bring our Den members more functionality to connect and interact on this platform. We think you’re going to really enjoy this new and improved experience!

Check back here again soon, as we’ll be updating this FAQ with new information as we receive feedback from our users. 

FAQ’s

Old Members

If you were previously a member of The Den, you already have a user account on this new platform. Simply click HERE to visit the login page and then click the link that says “Lost Password?”

Put your email address into the form there, and you will receive an email with directions on how to reset your password and log into the new and improved Den!

Things look very different now, but you’ll find you now have the ability to interact with other Den members just like you would on social media platforms. You can post, like, share, comment, and follow other members. In addition, you can jump into our ongoing conversations on a number of topics in our groups and forums. We appreciate your being a member of our community and look forward to interacting with you here!

New Members

If you are looking to join The Den, click HERE to sign up for one of our membership levels. Once you’re a member, you will have access to our whole new social media style platform to interact with other members, and you can join in the conversation in our groups and forums.

We want you to be a part of this community, so if you have any questions or experience any difficulties in joining, simply contact us and we’ll get back to you quickly.

The Den

So what exactly is “The Den?”

The Den is a place for all of our members to hang out and interact online. You can post on your wall, like and share content from other members, and make new connections. You can also participate in ongoing conversations about a number of important topics in our groups and forums.

Navigating The Den

The most important pages and the ones where you will be interacting with others on a regular basis can be found in the menu to the left of the screen when you log in.

As we develop other pages, we’ll put them here so you are always able to access the important stuff.

Also, you might see some changes here since this is a new platform and we’re still working to fine-tune it. We welcome your feedback and if we can use any of your recommendations to better the site!

Contact us HERE to send us your feedback!

Your Profile

In the menu at the top of the page, you’ll see your name and your avatar. Click on your name and a menu will drop down where you can access important parts of your profile or manage your account in other ways.

We value your privacy, and you can control who sees your profile by clicking on the PROFILE VISIBILITY link in the menu within the Account dropdown.

Contact Us

If you ever have trouble logging in, posting, or need other technical assistance, just reach out and let us know. We appreciate your being a part of this community and our development team will be able to help you get up and running if any technical glitches do occur.

Click HERE and then fill out a contact form and we’ll get back to you quickly. Thanks!

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